Our Privacy Policy

At Westside Auto Repair, we are committed to protecting the privacy of our website visitors and customers. This policy outlines how we collect, use, and safeguard your personal information.

1. Introduction

This privacy policy applies to the Westside Auto Repair website. It explains how we collect, store, and use personal data in line with applicable data protection laws, including the UK GDPR and Data Protection Act.

Westside Auto Repair is the data controller. If you have any questions about how your data is handled, you can contact us at:
Unit 2 St Annes Industrial Estate
St Annes Road
Willenhall
WV13 1EA
Email: enquiries@westsideautorepair.co.uk

By using our website, you agree to the terms outlined in this policy, including our use of cookies.

2. Information We Collect

We only collect personal information that you choose to provide. This may include your name, email address, phone number, and address when you:

  • Submit an enquiry
  • Request a quote
  • Contact us about our services

We may also collect non-identifiable data such as website usage, traffic data, and visitor behaviour to help improve our website and services.

3. How We Use Your Information

Any information you provide is used to:

  • Respond to enquiries and provide our services
  • Manage bookings, repairs, and customer communication
  • Improve our website and customer experience

Where you have given consent, we may also use your information to send updates or relevant service information. You can opt out at any time.

4. Sharing Your Information

We do not sell or share your personal data with third parties for marketing purposes.

Your information may be shared where necessary to:

  • Comply with legal obligations
  • Work with insurers or service providers involved in your repair or claim
  • Prevent fraud or reduce risk

5. Controlling Your Data

You have control over your personal information. You can request to:

  • Access the data we hold about you
  • Update or correct your information
  • Ask us to stop using or delete your data

To do this, contact us using the details above.

6. Data Storage and Security

We take appropriate steps to protect your personal data from unauthorised access, loss, or misuse.

Please note that while we aim to protect your information, data sent over the internet is not completely secure.

7. Cookies

Our website uses cookies to improve functionality and understand how visitors use our site. These cookies do not identify you personally.

You can adjust your browser settings to disable cookies if you prefer.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy policies or practices.

9. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data
  • Request corrections or deletion
  • Restrict or object to how your data is used

If you would like to exercise any of these rights, please contact us at enquiries@westsideautorepair.co.uk.

10. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

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